Marketing, Sales and PR
At BIBF, we believe that the greatest assets of any organisation are its people, and are focused on developing and improving human resources to build individual and organisational capability and efficiency.
Our Marketing, Sales & Public Relations courses are designed to improve competencies by developing the knowledge, skills and attitude of the participants, as well as ensuring a positive learning environment.
The training courses and workshops help participants fulfil their potential through effective training in areas including leadership, team building, strategic planning, and decision-making. All our courses teach & train valuable insights, proven to work in a “real world” environment. We ensure that all our courses have SMART learning objectives and implement adult learning principles. The rapport with participants, blended learning techniques and constructive feedback are integral to the dynamics and success of the programme. Participants have been proven to take and accept personal responsibility for their classroom learning and its subsequent application in their place of work. Our programmes are also constantly being reviewed and upgraded to ensure that they are in line with contemporary leadership and management development techniques
In addition to the courses outlined in this section, we have the capability to work in partnership with you to produce innovative learning solutions that are directly linked to your identified business strategy, goals and objectives, and are designed by our specialist training consultants.
The workplace is a dynamic and evolving culture that is constantly subjected to stressors and changes, added responsibilities as an employee and rising expectations. In order to maintain their competitive edge, organisations need to increase flexibility and bridge the skills gap of their employees.
- Customer Service Excellence (English and Arabic)
- Selling Smarter
- Sales And Key Account Planning
- Call Centre Customer Service
- Call Centre Agent Training
- Call Centre Supervisor Training
- Introduction To Public Relations
- Fundamentals Of Marketing
- Marketing Communications (based on CIM level 4 unit)
- CIM Level 3 Customer Communications (in Marketing)
- New Rules Of Relationship Marketing
- Digital Marketing Essentials
- Social Media Marketing